Frequently Asked Questions

  • Sizing of rings or length of pendants?

    • How do I find my ring size? Head to RING SIZING

    • What length of chain do I need and how long would it be? Visit my NECKLACE SIZING page

  • What is a Hallmark? Why do I hallmark all of my pieces? What is Assay Approved? Which Assay office do I use?

  • What is my view on the impact on the environment of jewellery? What about ethical gemstones?

    • I have a STATEMENT on how I view ethics and sustainability in my business

    • Visit my blog post on sustainability

    • Visit my blog post on ethical gem supply and diamond supply

  • How do I ship my pieces to you? What about international orders and the EU? How/when/can I return something to you?